"Hi, I need to return this 'Barrel Full of Monkeys' toy. The Monkey #4 is missing."
"You opened the packaging."
"Well, yes, that's how I learned that the monkey was missing."
"You still have 9 of them."
"Yes, but since 'Barrel Full of Monkeys' now wants to be a learning toy promoting numbers and colors, it's kind of difficult to help my son count when 4 is missing."
"But ma'am, you opened the packaging."
"Yes, I did. But I bought it yesterday. Here's the receipt."
"I'm sorry, ma'am, but I can't take it back if you opened the packaging. For all I know, you or your child lost that monkey."
"I only bought it yesterday. We didn't have time to lose it."
"I'm sorry, ma'am. When the packaging is opened, I cannot take toys back."
"So you're telling me if I wish to remedy this problem, my only option is to buy a new 'Barrel'?"
"I'm afraid so, ma'am. It's AAFES policy to not take back toys once the packaging has been opened."
"Well, how do I know that all of that shipment of Monkeys aren't missing numbers?"
"Excuse me, ma'am?"
"Can I open a new one and make sure it's complete before I buy it?"
"I'm sorry, ma'am? What?"
"Well, I'll buy a new one. I don't really have an issue with that. But I want to make sure it has all of its parts. Can I open it here in front of you to make sure before I buy it?"
"You crazy or something?"
Subscribe to:
Post Comments (Atom)
2 comments:
That's when you ask for their supervisor, and then their supervisor...
You've got to be kidding me. Maybe we need to rethink this going active duty thing.
Post a Comment